Refund policy

At MxDenver , we want you to be satisfied with your purchase. Please read our policy carefully before placing an order.

Refunds

We only offer refunds under the following conditions:

• Refund requests must be made within 7 days of placing the order.
• Orders may only be refunded if:
• The item has not shipped, and
• A shipping label has not been created.

Once a shipping label has been generated or the order has shipped, the order is no longer eligible for a full refund.

Returns

We only accept returns for items that meet all of the following conditions:

• The item is unused and in its original condition.
• The return request is approved by our team.
• Returned items are only eligible for a partial refund.

Items showing signs of use, damage, installation, or modification will not qualify for a return or refund.

Non-Returnable Items

The following items cannot be returned or refunded:

• Used products
• Custom or special-order items
• Items damaged due to improper installation or misuse

Return Shipping

Customers are responsible for return shipping costs unless the item arrived damaged or incorrect.

Contact Us

To request a refund or return, please contact us with your order number and reason for the request at:

avirettjoaquin@gmail.com