Refund policy

At MxDenver , we want you to be satisfied with your purchase. Please read our policy carefully before placing an order.

Refunds

We only offer refunds under the following conditions      

If you get sent the wrong product, you will be sent a new replacement if there is evidence the product had issues and didn’t fit. 

Once a shipping label has been generated or the order has shipped, the order is no longer eligible for a full refund.

If you want a refund because your product is taking a long time, check the description of the product and see the shipping time estimation. If it has been longer, you may be eligible for refund depending on if the product will arrive.

Returns

We only accept returns for items that meet all of the following conditions:

• The item is unused and in its original condition.
• The return request is approved by our team.
• Returned items are only eligible for a partial refund.

Items showing signs of use, damage, installation, or modification will not qualify for a return or refund.

Non-Returnable Items

The following items cannot be returned or refunded:

• Used products
• Custom or special-order items
• Items damaged due to improper installation or misuse

Return Shipping

Customers are responsible for return shipping costs unless the item arrived damaged or incorrect.

Contact Us

To request a refund or return, please contact us with your order number and reason for the request at:

avirettjoaquin@gmail.com